Improved Lead to Cash business process with event driven architecture and SAP BTP
Our customer
The customer we helped in this use case is a global leader in health and nutrition, applying bioscience to improve the health of people, animals, and the planet with the purpose to create brighter lives through developing products and solutions that address some of the world’s biggest challenges.
Industry
Health, nutrition, bioscience
Size
Large enterprise
Number of employees
More than 21k employees worldwide
IT Landscape
SAP S/4 HANA public cloud, Salesforce, Magento
Use case:
Lead to Cash
Enable the lead to cash process by real-time integration of a leading CRM system (Salesforce), and a leading e-commerce platform (Magento) with S/4 HANA Public Cloud.
months project duration
Aarini consultants involved
Real-time complex workflows
Challenges of the customer
Complex systems, applications, and databases do not allow for a seamless communication and efficient decision-making.
Handling increased loads without disruptions or resource inefficiencies is extremely difficult.
Relying on old, rigid, predefined workflows prevents adapting to rapidly changing market conditions and customer demands.
Solution
We have successfully implemented a solution to address the challenges faced by our customer. Leveraging SAP Event Mesh, we provided a unified, event-driven architecture that streamlines real-time data integration, ensures scalable operations with cloud-native technology, and empowers agile, responsive business processes. Our solution enhances decision-making, reduces operational disruptions, and strengthens competitiveness in dynamic markets.
SAP Integration Suite
SAP event mesh
Move to event-driven scalable integrations
Benefits of SAP Integration Suite and Event Mesh
- SAP Integration Suite helps in building a robust, holistic, and future-proof integration platform. It allows for faster integrations and can address a wide range of integration challenges, be it event-driven architecture, service-oriented architecture, API centric integration, EDI integration, or API governance, and enables quicker integration with non-SAP products.
- SAP Event Mesh's cloud-native design allows our customer to dynamically scale their event-driven applications and messaging infrastructure, adapting to changing demands effortlessly. This ensures optimal performance while minimizing downtime and operational costs.
- SAP Event Mesh on business processes enables agile and responsive event-driven processes, organizations can automate workflows, adapt swiftly to evolving needs, and maintain a competitive edge in dynamic markets.
Interested? Schedule an SAP BTP exploration and advisory session
